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Voluntary recall of single batch of Nutramigen
Ottawa, ON, December 31, 2023 -- Reckitt/Mead Johnson Nutrition (MJN), a producer of nutrition products, announced today that it has voluntarily chosen to recall from the Canadian market a single batch of Nutramigen Powder
Most infants accept the formula easily; some infants may take 3-5 days to become accustomed to the unusual taste. If this is your baby's first experience with the product, continue offering it as much as possible for several days. Sometimes, offering small, frequent feedings will help with this adjustment.
What is Enfamil A+® NeuroPro™ ?
Enfamil A+® NeuroProTM is a routine starter, milk-based infant formula for infants 0+ months of age. With our closest infant formula ever to breast milk, Enfamil A+® NeuroProTM provides complete nutrition to nourish and support the amazing development of baby’s precious first year.
BIOPRO™ is the trademark name of the combination of 2’-FL, Polydextrose (PDX) and Galactooligosaccharide (GOS).
What is 2’-FL?
2’-FL is the most abundant HMO (Human Milk Oligosaccharide) in breast milk. HMOs in breast milk have been reported to play a variety of roles. One main role is to support the growth of beneficial bacteria. HMOs have been shown to support immune health.
Is 2’-FL a prebiotic or probiotic?
2’-FL is a prebiotic ingredient.
Is 2’-FL safe for my baby?
Health Canada has assessed the safety of 2'-FL in infant formula and has no objection to its use in infant formula. It is not expected that 2’-FL will cause an allergic reaction. Check with your baby's doctor for any symptoms your child may have while consuming Enfamil A+® NeuroProTM Gentlease®.
What is Polydextrose and Galactooligosaccharide (GOS)?
Polydextrose and Galactooligosaccharide (GOS) are dietary fibres that are added in infant formula to promote soft stools and may promote good bacteria in the gut.
What formats of Enfamil A+® NeuroPro™ are available for purchase?
Enfamil A+® NeuroProTM is available in the powder tub, refill box, and the nipple ready 59ml and 237ml ready to feed bottles in Canada.
Why are you discontinuing certain formats of Enfamil A+?
This was a Mead Johnson business decision. We continually strive to produce high quality infant and children’s products that deliver an important value to our consumers.
Will my child have an allergic reaction to the BIOPRO™ blend?
We would not expect your child to have an allergic reaction to the BIOPRO™ blend. When the formula is prepared according to the label instructions, we would expect an infant to accept and tolerate all formats equally. However, each baby is different and must be individually evaluated. Most babies adapt to their new diet within 3-5 days. Your baby's doctor is in the best position to answer your questions about any symptoms your baby may experience.
Where can I find Enfamil A+® NeuroPro™ ?
You can find it at your local retailer. Please check on shelf or speak to the pharmacist or store manager.
I saw Enfamil A+® NeuroProTM and Enfamil A+® NeuroProTM Gentlease® advertised on Amazon. When will it be available on shelf?
Online retailers are able to have product available to the public faster as they do not need to ship products to their stores nationwide and physically re-arrange the shelf space to accommodate new products. Enfamil A+ NeuroPro and Enfamil A+ NeuroPro Gentlease will soon be available in all major retailers nation wide.
Why have you launched Enfamil A+® NeuroPro™ instead of producing more Enfamil A+® / Enfamil A+® Premium?
Mead Johnson Nutrition strives to produce the highest quality infant and children’s products that deliver essential nutrition and health benefits at the best possible value. With each innovation, we aim to provide an infant formula closer to breast milk than our previous formulation.
Enfamil A+® Premium is being replaced by Enfamil A+® NeuroProTM , our closest formula to breast milk.
Why launch a new brand when it’s already hard to find Enfamil A+ products?
We continually strive to produce the highest quality infant and children’s products that deliver essential nutritional and health benefits at the best possible value. With each innovation, we want to provide an infant formula closer to breast milk than our previous formulation. The value in our products includes high quality ingredients, use of stringent quality control standards during manufacturing, ongoing clinical studies demonstrating product benefits, and diligent investment in research and development.
What is the difference between Enfamil A+® NeuroPro™ and Enfamil A+®?
Enfamil A+® NeuroProTM and Enfamil A+® are both routine starter, milk-based infant formulas with brain-building1 and immune supporting nutrients2 so baby can thrive....
With our closest infant formula ever to breast milk, Enfamil A+® NeuroProTM provides complete nutrition to nourish and support the amazing development of baby’s precious first year....
Is there a price difference for Enfamil A+® NeuroPro™ vs. Enfamil A+® Premium?
Enfamil A+® NeuroProTM will have the same price per g/mL as Enfamil A+® Premium. The prices charged by retailers are determined by the retailer, their parent company or, in some countries, by the government. We do not control the retail price of our products. We encourage comparison shopping to determine the most competitive price available.
Will Enfamil A+ be discontinued?
We will not be phasing out Enfamil A+ at this time. However, Enfamil A+ 6-pack and 24-pack Nursette, 6-pack Ready To Feed, as well as the Powder Single Serve Sticks will be discontinued.
Can I still buy Enfamil A+?
Yes, you can still purchase Enfamil A+ at your local retailer, Amazon.ca, and enfamil.ca.
Have the ingredients changed?
There are minor formulation changes being implemented to better align select nutrient levels with human milk levels and achieve manufacturing efficiencies to support continuity of supply. Your baby will continue to receive the appropriate nutrition they require, and these amounts are very minor and do not represent any significant nutritional changes...
Does Enfamil A+® NeuroPro™ have the same level of DHA/ARA as Enfamil A+®?
Enfamil A+® NeuroProTM Powder has 12mg of DHA and 17mg of ARA per 100mL at normal dilution. Enfamil A+® Premium Powder, Ready to Feed, and Nursette® formats have 12mg of DHA and 17mg of ARA per 100mL at normal dilution, whereas Enfamil A+® Powder, Ready to Feed, and Nursette® formats have 12mg of DHA and 23mg of ARA per 100mL at normal dilution.
Why is there less ARA in Enfamil A+® NeuroPro™ than Enfamil A+®?
As a recognized leader in infant nutrition, Mead Johnson Nutrition is continuously striving to offer high quality products to our customers. There is less ARA in Enfamil A+® NeuroPro TM to better align with the global average of ARA levels in human milk.
What is the new source of DHA?
There will be a 1:1 replacement of DHASCO with DHASCO-B. DHASCO®-B is a source of DHA obtained from the marine algae Schizochytrium sp.
Can I use both Enfamil A+® NeuroPro™ and Enfamil A+® / Enfamil A+® Premium at the same time?
Both formulas help with the overall development of your baby. We do not recommend alternating formulas back and forth due to the adjustment period that most babies go through when the formula is changed.
What products do I use after Enfamil A+® NeuroPro™ ?
Infant formula is intended for infants 0+ months of age. It can provide the sole source of nutrition for the first 6 months. Most infants begin some solid foods around 6 months of age, and infant formula continues to provide a major source of nutrition. By 12 months of age, your baby should be eating a variety of soft foods from all food groups and drinking water, and milk from a cup.
Is this product made with non-GMO ingredients?
It is possible that some of the ingredients in our products are derived from genetically engineered sources. However, we do not believe that these ingredients are different from the same ingredients derived from a non-genetically engineered source. We want to assure our customers that the ingredients used in our infant formulas and toddler drinks are safe and nutritious.
What makes Enfamil A+® NeuroPro™ a great choice?
If you choose a formula for your baby, the nutrient blend in Enfamil A+® NeuroPro™......
MFGM (Milk Fat Globule Membrane) is found in every drop of breast milk. Specifically, MFGM is a naturally occurring membrane that surrounds the fat droplets in breast milk. Research has shown that MFGM plays an important role in brain structure and function.
We are urgently responding to an increase in demand for our Stage 1 powder products due to product shortages across Canada. We know that the inability to find your baby’s formula is worrisome, and we are working diligently to produce and distribute our products.
Why can’t I find my usual product?
We are urgently responding to an increase in demand for many of our brands because of a previous recall by another infant formula manufacturer, product shortages, and global supply chain challenges. We are doing all we can to reduce disruption.
Why can’t Reckitt/MJN increase its production?
We have been working diligently to address issues and help consumers as best we can. The factories which supply Canada are running 24/7. We have significantly increased internal resources in manufacturing plant quality personnel to ensure that our rigorous quality standards are maintained in the face of our increased production. We are taking no chances when it comes to the quality and safety of our infant formula products.
When will the situation be back to normal?
We are working diligently to improve the situation as soon as possible.
What does HuM06* mean on the label for Enfamil NeuroPro™?
HuMO6* blend for immune support includes 2’-FL HMO (Human Milk Oligosaccharide)‡, PDX, GOS, Vitamin C & E and Selenium.
What is the difference between Enfamil NeuroPro™ and Enfamil A+?
The primary difference between the 2 products is the use of the terms BIOPRO (blend of 2FL, PDX, GOS) in Enfamil A+ Premium and HuMo6 (blend of 2FL PDX, GOS, Vit C, E and selenium) in Enfamil NeuroPro....
Enfamil A+® NeuroPro™ is available through Health Canada's Interim Policy on the importation and sale of infant formulas.
Where can I find Enfamil NeuroPro™ Infant formula?
You can find it at your local retailer at Loblaw, Walmart, and Shopper’s Drug Mart. Please check on shelf or speak to the pharmacist.
What formats of Enfamil A+® NeuroProTM are available for purchase?
Enfamil A+® NeuroProTM is available in the powder tub, refill box, and the nipple ready 59ml and 237ml ready to feed bottles in Canada.
What do I do if I cannot find any Enfamil NeuroPro™ or Enfamil A+® formula? What are the alternative brands/types of formula I can use?
Enfamil NeuroPro, Enfamil A+ and Enfamil A+ Premium are all starter routine formulas. To use alternative infant formulas please contact your physician as your doctor knows your baby best.
What are the alternative brands/types of formula I can use?
Your doctor knows your baby best. Please contact your physician.
How long does a pouch last if not open?
Please see USE BY DATE on the product. You can find this information on the pouch.
How do I proceed to switch infant formula?
We usually suggest completely switching over to a new formula, but your baby’s doctor is in the best position to guide you. Most babies adapt to their new diet within 3-5 days. We suggest that you check with your baby’s doctor about any feeding questions or changes.
What is our level of inventory of Enfamil NeuroPro™? What does that mean for retail availability?
The availability will depend on the retailer’s local inventory and region as well as will vary depending on the demand for formula for each region.
Why did I call the USA customer number – from the pack of Enfamil NeuroPro™?
Enfamil NeuroPro™ is imported to Canada from the USA as a temporary measure to fill the major market disruption and gap caused by product shortages.
Mixing Instructions
Proper hygiene, preparation, dilution, use and storage are important when preparing infant formula.....
Can I order the Enfamil NeuroPro™ powder from US Enfamil.com website?
No, the US Enfamil.com website does not ship to Canadian addresses.
Why are you able to make Enfamil NeuroPro™ powder but not enough Enfamil A+® powder?
Enfamil NeuroPro™ is imported to Canada as a temporary measure to fill the major market disruption and gap caused by product shortages. This product is currently commercialized in the US and was included in Health Canada’s Interim Policy on importation and sale of infant formula to mitigate shortages.
Is Enfamil A+® powder being discontinued?
No Enfamil A+® powder is not being discontinued.
Do you offer coupons for Enfamil NeuroPro™ powder?
Yes, the My Family Beginnings (MFB) program will include coupons for Enfamil NeuroPro™ powder.
The NeuroPro™ label mentions a loyalty program, can I join?
No, the loyalty program is for US customers only. However, you can check out our My Family Beginnings™ program if you have not joined yet.
Why is there a difference in price for Enfamil NeuroPro™ powder vs. Enfamil A+® powder?
The prices charged by retailers are determined by the retailer, their parent company or, in some countries by the government. We do not control the retail price of our products. We encourage comparison shopping to determine the most competitive price available.
Why do you only offer the powder format to help with shortage of powders in Canada?
In response to product shortages in Canada, Health Canada is recommending that the Canadian Food Inspection Agency (CFIA) temporarily exercise discretionary enforcement to allow the importation of certain products into Canada. This includes products that, while not fully complying with Canadian labeling and composition requirements, have been approved by a foreign regulatory authority or are allowed to be sold in foreign jurisdictions that have high quality and manufacturing standards similar to Canada. Enfamil NeuroPro™ was included in Health Canada’s Interim Policy on importation and sale of infant formula to mitigate shortages.
How can I get Enfamil NeuroPro™ shipped to my pharmacy or retail store?
We are currently limiting the distribution of Enfamil NeuroPro™ to select retailers.
What flavours of Enfagrow A+ are available?
Enfagrow A+® is available in Vanilla and Milk Flavour.
How is Enfamil A+ our closest formula to breast milk?
Enfamil A+® is our closest formula to breast milk. If you choose a formula for your baby, the nutrient blend in Enfamil A+®......
Are there any differences between Enfamil A+ (available in Canada) and Enfamil Infant (available in the United States)?
Although they are similar formulas, there may be some slight differences in ingredients and nutrient levels between Enfamil A+ and Enfamil Infant. Enfamil A+ and Enfamil Infant are both milk based infant formulas with DHA (a type of Omega-3 fat) and important building block of a baby's brain. Both formulas also contain a blend of 2 dietary fibres, galactooligosaccharide and polydextrose.
Are there recipes to incorporate Enfagrow A+ into my child’s diet?
Which of your formulas is closer to breast milk than ever before?
Enfamil A+® is our closest formula to breast milk. It is the gold standard by which we design our formulas. If you choose a formula for your baby, the nutrient blend in Enfamil A...
PURAMINO A+® is designed to provide sole source of nutrition for infants up to 6 months of age. Most infants begin some solid foods around 6 months of age. PURAMINO A+ can also provide a major source of nutrition through 24 months of age. In cases of severe and multiple food allergies, PURAMINO A+ may be continued as a milk substitute in the diet of children. When PURAMINO A+ is used as a milk substitute, the total calcium content of the diet should be assessed.
Please speak to your doctor or a Registered Dietitian for more information on using PURAMINO A+ as a milk substitute.
Can I use a dented can of infant formula ?
Can dents may allow air to enter the can, which could cause the product to spoil. We would not recommend using dented cans.
What should I do if I am having issues with my Enfamil® product?
Please contact our Consumer Resource Centre at 1 877-711-8901 as we require additional information in order to assist you.
What should I do if I have a medical concern about my baby while he or she is on an Enfamil® product?
Please contact our Consumer Resource Centre at 1 877 711-8901 as we require additional information in order to assist you.
Why do Nutramigen A+ with LGG and Pregestimil A+ have such a distinct taste?
Nutramigen® A+® with LGG® and Pregestimil® A+® have a unique odour and taste due to the special protein source that makes the formula effective for babies with allergies. The casein hydrolysate is extensively broken down to be hypoallergenic...
Enfamil A+ 2® and Enfamil 2® are our next stage of infant formula specifically designed for babies 6-18 months of age. Unlike Enfamil 2, Enfamil A+ 2 contains DHA, a type Omega-3 fat and an important building block of your baby’s developing brain....
There are so many different formulas, how do I choose?
The maker of Enfamil® formulas realize that every little digestive system is different. What makes one baby smile might make another one cry. Enfamil has one of the widest range of products to help suit your baby’s needs. That's why Enfamil has an entire Enfamil Family of Formulas™. Talk to your baby's doctor or visit our product section for more information on the one that fits your baby.
Why would I give my toddler a toddler nutritional drink such as Enfagrow A+?
To get enough vitamins and minerals, your toddler needs to eat widely from the four food groups in Canada’s Food Guide. With 26 nutrients for balanced nutrition, Enfagrow A+ helps provide nourishment to support normal growth and development...
You can switch to Enfamil A+® 2 when your baby is six months old.Enfamil A+ 2 is the next stage of infant formula after Enfamil A+®. Made for babies from 6-18 months of age, Enfamil A+ 2 is a nutritionally....
Enfagrow A+ Milk and Vanilla Flavour have 0.01 and 2.3 grams, respectively, of added sucrose (table sugar) per serving. To put that amount in perspective, apple juice has 2.6 grams of naturally occurring sucrose and chocolate milk has 10.1 grams of added sucrose (table sugar) per 200 mL serving.
In addition, Enfagrow A+ contains 26 nutrients for healthy growth and balanced nutrition including iron, calcium, vitamins D and C and fibre. It is an excellent source of calcium and protein. It now contains brain-nourishing DHA, a type of Omega-3 fat important to help support normal brain development, and two dietary fibres GOS and polydextrose.
How do I prepare powder formulas?
Be sure to follow the mixing instructions on the label carefully. To prepare powder formula, mix the right amounts of water and powder as indicated on the label.
While milk contains calcium it contains high levels of protein and certain minerals at levels that may not be appropriate for your baby's age. Milk contains a very limited amount of iron, which is critical for normal growth and development. So, until your baby is getting complete nutrition from a variety of foods to meet their critical growing needs, milk simply won’t fill all the gaps.
Enfamil® 2 is balanced nutrition, containing key nutrients, including iron, vitamin C and E and has about the same amount of calcium and vitamin D as cow’s milk. Enfamil 2 is specially formulated for your older baby’s growing needs and formulated with age appropriate levels of calcium, protein and iron.
Enfamil A+® is a routine starter infant formula for healthy term babies from 0-12 months of age. Enfamil A+® 2 is our next stage of infant formula specially designed for babies 6-18 months of age....
Cow’s milk is a good source of calcium, vitamin D and protein, but it’s low in iron. Enfamil A+ 2 ® contains more iron than cow’s milk.
Enfamil A+ 2 provides a protein level that is more age-appropriate than cow’s milk. Protein helps your baby build antibodies.
Contains brain-nourishing DHA and ARA (a type of Omega-3 and Omega-6 fat), nutrients that are important building blocks for the brain. So when your baby is ready for the next stage of development, you can give her nutrition that helps nourish it.
Enfamil A+ 2 includes two dietary fibres, galactooligosaccharides (GOS) and polydextrose. Fibre helps support digestion.
Enfamil A+ 2 provides complete nutrition.
What should I do if my baby is sick while using an Enfamil® product?
Please contact our Consumer Resource Centre at 1 877 711-8901 as we require additional information in order to assist you.
Who do I contact if I have a complaint about an Enfamil® product?
Please contact our Consumer Resource Centre at 1 877 711-8901 as we require additional information in order to assist you.
What should I do if my Enfamil® product has a quality issue?
Please contact our Consumer Resource Centre at 1 877 711-8901 as we require additional information in order to assist you.
What is the difference between PURAMINO A+ and Nutramigen A+ with LGG?
PURAMINO A+ ™ and Nutramigen® A+® are both hypoallergenic, iron-fortified infant formulas. Nutramigen A+ is appropriate for most babies who have food protein allergies, whereas PURAMINO A+ contains...
Cow’s milk is a good source of calcium, vitamin D and protein. Cow’s milk is nutritious and can be an important part of a child's diet. Within the first 3 years of life 85% of brain growth has occurred, that's why many moms try to include brain-nourishing DHA into their toddler's diet.....
What type of water should I use to mix my formula with?
The Canadian Paediatric Society, Health Canada and Dietitians of Canada state that unsoftened tap water, well water meeting established standards of safety, and commercially bottled non-carbonated water (natural spring water drawn from underground springs, and treated water with low mineral content), are suitable for infants. If your baby is younger than 4 months, Health Canada recommends boiling the water for use in mixing formula for 2 minutes
What are galactooligosaccharides (GOS) and polydextrose?
GOS and polydextrose are two dietary fibres that have been added to Enfagrow A+® and have also been added to Enfamil A+® and Enfamil A+®2 for Babies who frequently Spit Up. Fibre helps support digestive health. Enfamil A+ has a fibre blend that can help promote good bacteria*. Good bacteria help support the immune system.
* Average level of DHA in worldwide breast milk is 0.32 +/- 0.22%(mean +/- standard derivation of total fatty acids) based on an analysis of 65 studies of 2474 women.
Do your formulas contain gluten?
All Enfamil® Family of Formulas™ are gluten free.
What is the difference between infant formula and an everyday toddler nutritional drink?
Infant formula (such as Enfamil A+®) is intended for the first 12 months of life. Some infant formulas for older babies.....
Toddlers need enough energy and nutrients to fuel their play and next stages of growth. Assuming your toddler has transitioned to solid foods and cow’s milk, adding 2 servings of Enfagrow A+® daily to a meal or as a healthy snack can help support your toddler’s balanced nutrition.
Is New Enfamil A+ and Infant formulas with Probiotics available in all formats?
Infant formula with probiotics are not available in liquid formats, since manufacturers must heat or pasteurize their liquid infant products, causing the live bacteria to die. New Enfamil A+® is available in all formats (liquid or powder), since it does not contain live bacteria.
What is the difference between Infant formulas with Probiotics and New Enfamil A+?
Did you know that trillions of bacteria already naturally live in the digestive tract that help the body to digest, build a healthy immune system and prevent infection? The bacteria in our digestive tract are usually acquired around the time of birth from our mother during delivery and shortly afterwards from the environment...
What is the difference between Enfamil 2 and Enfamil A+ 2?
Enfamil 2® and Enfamil A+ 2® are both calcium enriched, milk-based, iron fortified next step infant formula specially designed for babies 6-18 months of age. Unlike Enfamil 2,Enfamil A+ 2 contains DHA, a type of Omega-3 fat and an important building block for your baby's brain. Enfamil A+ 2 helps provide the expert daily recommended intake of DHA*. So when your baby is ready for the next stage of development, you can give her nutrition that helps nourish it. It now includes two dietary fibres, galacotooligosaccharides (GOS) and polydextrose. Fibre helps support digestive health.
* EFSA Panel on Dietetic Products, Nutrition, and Allergies (NDA). Scientific Opinion on Dietary Reference Values for fats, including saturated fatty acids, polyunsaturated fatty acids, monounsaturated fatty acids, trans fatty acids and cholesterol. EFSA Journal 2010; 8(3):1461. For babies aged 7-24 months.
How does Enfamil 2 compare to Enfamil?
Enfamil® 2 our next stage infant formula specially designed for babies 6-18 months of age with age appropriate levels of calcium, iron and protein. Enfamil 2 has more calcium and protein than Enfamil®, Calcium recommendations for babies increase after 6 months and double after the age of one. Therefore, when your baby is ready for the next stage of development, you can give her nutrition that helps nourish it.
Where can I find your Enfamil® products?
Enfamil products are available in most drugstores across Canada, as well as most major food stores and wholesaler stores. If you are having difficulty finding Enfamil products, we recommend speaking with the pharmacist or store manager of your local pharmacy who will be able to order it for you.
Why would I give my toddler a toddler nutritional drink such as Enfagrow A+?
To get enough vitamins and minerals, your toddler needs to eat widely from the four food groups in Canada’s Food Guide. With 26 nutrients for balanced nutrition, Enfagrow A+ helps provide nourishment to support normal growth and development...
Will my baby get constipated using Enfamil A+ for feeding babies who frequently Spit Up?
Constipation is not the number of bowel movements your baby has each day. It's when those infrequent movements are firmly formed stools that are difficult for your baby to pass. They may come out in hard pellets, or cause pain or bleeding. We would not expect our formulas to cause constipation. However, with any change in formula or feedings, your baby's stools may change in number, colour, and consistency. Your doctor is your best source of advice about your baby's health, and we encourage you to discuss any questions about your baby's stool pattern with your doctor.
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